1. Order Processing Time

• All orders are processed within 1–2 business days after payment confirmation.

• Orders are not processed on Sundays or public holidays.

2. Shipping Partners

• We ship across India with the trusted courier partners.

• Tracking details will be shared via email/SMS once your order is dispatched.

3. Estimated Delivery Time

• Metro Cities: 2–5 business days

• Non-Metro Cities: 4–7 business days

• Remote Areas: 7–10 business days
  Delivery timelines may vary based on location and courier availability.

4. Shipping Charges

• Free Shipping on prepaid orders above ₹799 (you can set your own threshold).

• Standard shipping charges apply for orders below the free-shipping limit, displayed at checkout.

5. Cash on Delivery (COD)

• COD may be available on selected pin codes with a small COD fee.

• Please ensure the mobile number and address provided are accurate for smooth delivery.

6. Order Tracking

• Once your order is shipped, you will receive a tracking link via email/SMS.

• You can check your order status anytime using that link.

7. Delivery Attempts

• The courier will attempt delivery 2–3 times.

• If the package is not received, it may return to us. Reshipping charges may apply.

8. Damaged or Missing Items

• If your package arrives damaged or tampered with:

  • Kindly take photos/video,

  • Contact us immediately within 24 hours of delivery.

• We will assist with replacement or resolution.

9. International Shipping

• Currently, we do not offer international shipping.

• Only domestic (India) deliveries are supported.

10. Contact Us

For any questions related to shipping or delivery, reach us at:  aquanautcurated@gmail.com