Refund policy
Returns
Due to the nature of fragrance/personal care products, returns are not accepted unless:
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Product is damaged in transit
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Wrong item received
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Item is missing
Eligibility
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Report issues within 24β48 hours of delivery.
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Provide unboxing video/photos as proof.
Refunds
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Prepaid orders refunded within 7β15 business days (once approved).
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COD refunds processed to your bank account within 4β7 business days.
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Shipping fees are non-refundable.
Cancellations
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Orders can be canceled only before dispatch.
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Once shipped, cancellation is not possible.
Non-Eligibility
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Damages due to misuse, negligence, or allergic reactions are not covered.
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Always perform a patch test before use.
Contact for Refunds/Returns
Email us at aquanautcurated@gmail.com
